Error connection_failed

Couldn't reach the server

A network error the app couldn't classify further. The system's own description is in the message; the basics below cover most of them.

What this means

The connection failed with an error the app doesn’t have a specific page for. The text after “Couldn’t reach the server” in the alert is the operating system’s description — it’s worth reading.

The basics

• Same Wi-Fi network as the NAS, VPN off, guest network off.
• The NAS is on and the IP is right (Scan My Network finds it).
• Local Network permission is on for NFS Files (how).
• NFS is enabled on the NAS (setup guides).

If it persists

Email the exact message — Settings → Contact Support in the app starts the email with it filled in. Unclassified errors are how new pages get added here.